Frequently Asked Questions

General

Yes, the Credit Card function is available for purchase.

Category: General

Mobile: Click Profile icon/Change Password and follow instructions.
Web Client: Click Profile icon/Change Password and follow instructions.

Category: General

Mobile App: Guided help found everywhere where you see the icon ‘?’
Web Client: Help videos found everywhere where you see the ‘Watch Video’ button.

Category: General

Cancellation Policy can be viewed from Organisation Settings for each paid function.

Category: General

Yes, by registering your credit/debit card.

Category: General

Mobile: New app version is updated.
Web Client: New release info is updated in version history.

Category: General
  • 1. Mobile: Go to Profile/ Feedback
  • 2. Website: Contact us
  • 3. Web Client: Click Profile icon/Support/Feedback & Suggestions
Category: General

The criteria details are displayed on first creation and then each time when you change it.

Category: General

Yes. After tax setup, assign rates to expenses categories. All calculations are automated.

Category: General

No, but when upgrading you require a valid PayPal/Stripe/Bank account.

Category: General

No, simple videos will guide you to setup each function in minutes.

Category: General

Yes, only if your friend registers and becomes a paying customer.

Category: General

Yes, it is called ‘Refer and Earn’.

Category: General

It is suitable for all types of businesses with employees claiming expenses.

Category: General
  • 1. Mobile: Go to Profile/ Feedback
  • 2. Website: Contact us
  • 3. Web Client: Click Profile icon/Support/Feedback & Suggestions
Category: General

Yes, go to Organisation Settings/Delete Test Data to remove all test expenses.

Category: General

We do not share your data with third parties.

Category: General

We currently accept all credit/debit cards using Stripe.

Category: General

We hope this won’t be necessary. Should this be necessary, unsubscribe anytime.

Category: General

Load More

Others

Yes, the Credit Card function is available for purchase.

Category: General

Mobile: Click Profile icon/Change Password and follow instructions.
Web Client: Click Profile icon/Change Password and follow instructions.

Category: General

Mobile App: Guided help found everywhere where you see the icon ‘?’
Web Client: Help videos found everywhere where you see the ‘Watch Video’ button.

Category: General

Cancellation Policy can be viewed from Organisation Settings for each paid function.

Category: General

Yes, by registering your credit/debit card.

Category: General

Mobile: New app version is updated.
Web Client: New release info is updated in version history.

Category: General
  • 1. Mobile: Go to Profile/ Feedback
  • 2. Website: Contact us
  • 3. Web Client: Click Profile icon/Support/Feedback & Suggestions
Category: General

The criteria details are displayed on first creation and then each time when you change it.

Category: General

Yes. After tax setup, assign rates to expenses categories. All calculations are automated.

Category: General

No, but when upgrading you require a valid PayPal/Stripe/Bank account.

Category: General

No, simple videos will guide you to setup each function in minutes.

Category: General

Yes, only if your friend registers and becomes a paying customer.

Category: General

Yes, it is called ‘Refer and Earn’.

Category: General

It is suitable for all types of businesses with employees claiming expenses.

Category: General
  • 1. Mobile: Go to Profile/ Feedback
  • 2. Website: Contact us
  • 3. Web Client: Click Profile icon/Support/Feedback & Suggestions
Category: General

Yes, go to Organisation Settings/Delete Test Data to remove all test expenses.

Category: General

We do not share your data with third parties.

Category: General

We currently accept all credit/debit cards using Stripe.

Category: General

We hope this won’t be necessary. Should this be necessary, unsubscribe anytime.

Category: General

Load More