Hi, what can we help you with?

  • If after mapping the “Employee” data in Expense On Demand with the “Contact” data in Xero, the user removes the “Contact” data from Xero and then tries to export the transaction data from Expense On Demand. Expense On Demand will show an error message, because the “Contact” data was removed (in Xero).
  • This will result in the export to fail.
  • In this case, the user must again add the “Contact” data in Xero first, and then map it with “Employee” data in Expense On Demand.
  • If the user exports the transaction data now, the Expense On Demand transactions will be exported successfully.
  • If after mapping the “Tax code” in Expense On Demand with the “Tax code” in Xero, the user removes the “Tax code” from Xero and then tries to export transaction data from Expense On Demand. Expense On Demand will show an error message, because the “Tax Code” was removed (in Xero).
  • This will result in the export to fail.
  • In this case, the user must again add the “Tax code” in Xero first and then map it with the “Tax code” in Expense On Demand.
  • If the user exports the transaction data now, the Expense On Demand transactions will be exported successfully.
  • If after mapping the “Expense categories” in Expense On Demand with the “Chart of accounts” in Xero, the user removes the “Chart of accounts” from Xero and then tries to export transaction data from Expense On Demand. Expense On Demand will show an error message because of the “Chart of accounts” data was removed (in Xero).
  • This will result in the export to fail.
  • In this case, the user must again add the “Chart of accounts” in Xero first and then map it with “Expense categories” in Expense On Demand.
  • If the user exports the transaction data now, the Expense On Demand transactions will be exported successfully.

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