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Hi, what can we help you with?

  • If after mapping the “Employee” data in Solo Expenses with the “Contact” data in Xero, the user removes the “Contact” data from Xero and then tries to export the transaction data from Solo Expenses.
    Solo Expenses will show an error message, because the “Contact” data was removed (in Xero).
  • This will result in the export to fail.
  • In this case, the user must again add the “Contact” data in Xero first, and then map it with “Employee” data in Solo Expenses.
  • If the user exports the transaction data now, the Solo Expenses transactions will be exported successfully.
  • If after mapping the “Tax code” in Solo Expenses with the “Tax code” in Xero, the user removes the “Tax code” from Xero and then tries to export transaction data from Solo Expenses. Solo Expenses will show an error message, because the “Tax Code” was removed (in Xero).
  • This will result in the export to fail.
  • In this case, the user must again add the “Tax code” in Xero first and then map it with the “Tax code” in Solo Expenses.
  • If the user exports the transaction data now, the Solo Expenses transactions will be exported successfully.
  • If after mapping the “Expense categories” in Solo Expenses with the “Chart of accounts” in Xero, the user removes the “Chart of accounts” from Xero and then tries to export transaction data from Solo Expenses. Solo Expenses will show an error message, because the “Chart of Accounts” data was removed (in Xero).
  • This will result in the export to fail.
  • In this case, the user must again add the “Chart of accounts” in Xero first and then map it with “Expense categories” in Solo Expenses.
  • If the user exports the transaction data now, the Solo Expenses transactions will be exported successfully.

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